macOS Support Essentials 10.15

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    • 150 £

£1,150.00

Please note: Apple has not yet released the detailed list of course topics for macOS Support Essentials 10.15. These details will be updated as soon as the information reaches us from Apple.

Get Professionally Certified to Support macOS 10.15 (Catalina)

macOS Support Essentials 10.15 Apple Certified Course represented by ACSP logo
macOS Support Essentials 10.15 is a three-day course that teaches the skills and certification to support macOS Catalina users. Trainees who pass the end-of-course exam will be granted the Apple Certified Support Professional (ACSP) certification for macOS 10.15.

macOS Support Essentials 10.15 Course Objectives

This course is designed to teach the basic techniques for installing, configuring, and troubleshooting macOS 10.15. Using presentations, demonstrations, group discussion, and hands-on labs, macOS Support Essentials 10.15 teaches:

  • How to troubleshoot macOS Catalina with 10.15 tools and resources
  • The latest features and functionality of macOS Catalina
  • How to successfully prepare for the ACSP 10.15 certification exam

Who Should Take macOS Support Essentials 10.15

  • Help desk specialists, technical coordinators, service technicians, and IT professionals who need to support macOS 10.15
  • Technical support personnel in businesses that use Macs for general productivity or creative design
  • Technical coordinators or power users who manage networks of computers running macOS, such as teachers and technology specialists who manage classroom networks or computer labs
  • Resellers, distributors, systems integrators, and consultants who are selling Mac computers
  • Anyone wanting to advance their career with the ACSP certification

Required Knowledge for the macOS 10.15 Support Course

Please note that although this is an introductory course, a certain amount of prior knowledge will greatly enhance the effectiveness of the course. For example:

  • The material assumes you have a basic understanding of macOS skills and terminology
  • It’s advisable to have either an IT background or some basic computer troubleshooting knowledge
  • Prior attendance of the Getting Started with macOS or Mac Support for Windows Techs courses is ideal
  • If you’re in any doubt about your suitability for this course, please call us on (+44) 0203 507 1728

Where’s the Training Centre?


We run this course at 71-73 Carter Lane, London, EC4V 5EQ, or at our new office at Maidstone House, Maidstone, Kent, ME15 6AT but don’t forget that we offer onsite training too. If you’ve got several team members to train, it might be more cost-effective for us to come to you.

 

Not ready to book? Find out more about us

 

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Please note: Apple has not yet released the detailed list of course topics for macOS Support Essentials 10.15. These details will be updated as soon as the information reaches us from Apple.

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